Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
In your beautiful Ballroom I had a little fantasy. I dreamt of wonder, past memories, things that made me laugh and people who made me cry. In the morning when I woke the music of a distant choir sang to me like angels floating above the convent. Thankyou for your Ballroom of Love.”
Thank you for 3 wonderful days and nights to reconnect with each other. 37 years later and I still ‘like him’ – a lot. Your home is magnificent, Thank you for sharing.
Thank you for a lovely stay in a beautiful house. – very peaceful – relaxing – attractive beautiful surrounds – fantastic attention to detail in the garden – breakfast inclusions were a real treat We absolutely loved our stay, will definitely return. Thank you.
Rebecca & Jack, What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place and experience comes together beautifully. You made us feel special. Thankyou
“Launceston’s most refined accommodation!” This collection of four suites in Launceston’s CBD by far out shines all other options. If you want luxury, comfort and above all a unique artistic approach then you will be doing yourself an absolute favour by choosing the Hatherley Birrell Collection. Whatever your specific requirements there is an option to suit. Location wise all four suites are approximately 15 minutes walk from the CBD or 5 minutes by car. I had the pleasure of staying in the Grand Ballroom suite and I was blown away by all the regal original fixtures of yesteryear but with all the modern comforts to create a haven of absolute relaxation and style. The ‘no reception’ concept is just fantastic. Very discreet and kind of James Bond Esque as you drive into the driveway and enter your unique code, the gate responds by swinging dramatically open to allow you to pass through and swiftly shuts again ensuring your absolute privacy amongst the gardens of the old Hatherley Mansion. Breakfast is awaiting you in the fridge in the morning with treats from local providore Alps and Amici. I have to say it was the best continental breakfast ever and it was my first port of call after checking out to go and purchase some of that ‘to die for’ muesli and yoghurt! If you are used to a more ‘up market’ style of travel and are struggling to find anything online in Launceston. Book Hatherley. I cannot recommend it highly enough!
“I stayed in la petite chambre Matisse, intrigued by the idea of art, design and accommodation, not knowing quite what to expect. What I found was a unique experience of art and music and beauty and the feeling of a bygone era in a most contemporary way. The interpretation of history and art is exquisitely presented. The welcome and service was warm though not intrusive, and the attention to detail and the modern layouts including the luxury of apple TV music and movies, the glass and stainless steel bathroom with underfloor heating…I could easily get used to this beauty and space. Thankyou Rebecca and Jack for sharing and making this historic home and space with like minded people. Good Luck.”
Absolutely beautiful accommodation. We will be back to visit again. Thank you.
A beautiful place to stay and enjoy with my partner. Thank you!
This is our third visit to your beautiful Magnolia suite! We feel so lucky to have stumbled across the lovely Hatherley Birrell Collection! This is the most magical, beautiful place. We love looking out at the garden and the beautiful blooming magnolia tree! Watching the sunset from the incredible volcanic rock bath is very special! Thank you for being so accommodating. Such a beautiful peaceful place! Thank you for sharing your accommodation with us. All the little touches and the amazing artwork are just perfect!
Love the stone tub and the port, it was an awesome experience, totally unexpected, will highly recommend to other friends. Our best hotel so far.