Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Absolutely beautiful. Sorry to have only spent one night here. Thank you we will be back.
Thank you for a wonderful stay at your beautiful sanctuary. Our entire ‘ Tasmanian Adventure’ was capped by our stay in your Ballroom. We hope we can come back for one more visit before we leave Australia next year. Katie & Garry, QLD.
Thank you. Fantastic room and surroundings. Very relaxing and quiet. Great facilities available in room and information supplied. First class stay.
What a pleasant surprise! I have been coming to Launceston for work for many years and wish I had discovered this establishment before. Can’t wait to return. My hubby may even get a an invite next time.
Dear Rebecca & Jack, We have thoroughly enjoyed our stay in your beautiful Magnolia suite – it has been a highlight of our stay in Launceston. Thankyou for sharing your creativity and vision through your wonderful accommodation and attention to detail.
A lovely place to start our honeymoon in Tasmania. This room provided us with such joy as we were never bored with looking at the furnishings and fixtures. Such attention to detail pleased us very much. A relaxing and comfortable stay. Many thanks for the special gift on arrival, it has made our stay that much more wonderful. We are excited for the next time, we believe this to be a jewel in Australia’s accommodation scene. Thank you all very much PS the heated floor was a great touch!
A beautiful place to stay on the last night of our honeymoon. Thank you.
Thank you for 3 wonderful days and nights to reconnect with each other. 37 years later and I still ‘like him’ – a lot. Your home is magnificent, Thank you for sharing.
Wow! Thankyou! It’s secluded and beautifully decorated – apple TV great addition!
A beautiful stay in the best and only place to stay in Launceston. Love the outdoor bath…decadently bathed 3x in 12 hours! Also must comment on the Ballroom where I have stayed numerous times. Gorgeously furnished and especially love the Tasdance photos…a reminder that Graeme Murphy the famous choreographer is a hometown boy. PS I was the first Asian in the Australian Ballet and Graeme choreographed his first three act ballet on me…Papillon! See you next year.