Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Amazing! Thankyou for a wonderful experience. Beautiful room, beautiful food. Thanks for the small touches – made celebrating our 10 year wedding anniversary extra special.
Thanks for an incredible place to stay and so affordable.
Rebecca, Magnolia was a great place to spend our honeymoon! The outdoor bath was an awesome experience, along with the night skylight!! Hope to visit again in the future.
Thankyou so much for a wonderful stay in the Ballroom. It is a beautiful suite and the attention to detail was impeccable. It was great to meet with you Rebecca – thankyou for the tour. Breakfast was amazing!! Thanks again, we will be sure to return.
The oasis The theatre in the garden all so…. muy bien!
Thanks Bec and Jack for a lovely relaxing stay. The outdoor bath was just perfect, so relaxing. We really enjoyed the little touches of attention to detail.
We are not big on writing in guest books, so it’s a testament to HBC that we are driven to on this occasion. Whip-smart development. Brava!
In love with the place!!! Thanks so much
Thankyou Rebecca! I’m sitting on the balcony as I write this…A beautiful view across Launceston which is full of spring, such a beautiful time of year to enjoy this state. Your Ballroom was beautiful and suited us to a tee! We wish we could have stayed longer to enjoy the beautiful garden. Congratulations for creating an amazing place for us travellers to experience.
Love the stone tub and the port, it was an awesome experience, totally unexpected, will highly recommend to other friends. Our best hotel so far.