Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
We were so lucky to come here after a disastrous start to our holiday. Secluded and private. Thanks for looking after us.
Thankyou for a lovely stay. The bath is glorious and breakfast was wonderful out on the deck. Sad we didn’t have more time here to relax & contribute to the art diary – too busy soaking in the tub on the night we did have!
Thanks so much Rebecca and Jack for your wonderful hospitality. I absolutely love this place and what you have created here. All the very best. Dave
Dear Rebecca & Jack, Thankyou for this most wonderful stay. After a whirlwind trip from Hobart via Freycinet and St Helens, it was so nice to wake up every morning with this beautiful view. It has been such relaxing end to our stay and we will be sure to recommend you to others when staying in Launceston. Hopefully we will be back soon. PS the breakfasts were great! We really enjoyed them.
Serenity! Thanks so much for a wonderfully appointed room with old world charm and every comfort. Very relaxing and a lovely quiet location. Thoroughly delightful.
We loved falling asleep with the reflection of the magnolia tree on the ceiling. A most enjoyable stay.
A wonderful place! Many thanks
“I stayed in la petite chambre Matisse, intrigued by the idea of art, design and accommodation, not knowing quite what to expect. What I found was a unique experience of art and music and beauty and the feeling of a bygone era in a most contemporary way. The interpretation of history and art is exquisitely presented. The welcome and service was warm though not intrusive, and the attention to detail and the modern layouts including the luxury of apple TV music and movies, the glass and stainless steel bathroom with underfloor heating…I could easily get used to this beauty and space. Thankyou Rebecca and Jack for sharing and making this historic home and space with like minded people. Good Luck.”
Such a beautiful view and room. Apple TV is a great idea. The bathroom is innovative and the spa bath relaxing. The breakfast provisions were yummy. We would definitely recommend this room to our friends and family!
A fantastic overnight for a local pair – indulgent – bath on a frosty night. Loved the LP selection!