Terms and conditions

– the fine print

Our Cancellation Policy:

Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.

Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

All Hatherley Birrell Collection properties are non smoking.

Thank you very much for this delightful room and a restful, relaxing last night in Launceston for us. It is indeed as you describe ‘an immersive experience’ and connected us to the marvellous heritage in the streets beyond. It was so nice to have a delicious breakfast from the comfort of the room. Thanks again.
Hannah & Tim

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