Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
A most wonderful experience! This place is indeed perfect for two and so comfortable and convenient. The bathroom design is fantastic. We played records, watched the apple TV, lolled in the comfy bed with cups of tea and strolled in the gardens, delighted in the breakfast and had the best sleep ever. Thank you for having such great ideas for accommodation and hospitality. We would love to come back and stay in all the pieces of the collection.
Absolutely beautiful accommodation. We will be back to visit again. Thank you.
Lovely Stay, thanks so much! A great start to our honeymoon.
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together. Thanks again.
Fantastic space & facilities – pity we couldn’t stay longer – hopefully we’ll be back someday!
Beautiful place to stay, close to the city but secluded at the same time, great attention to detail with the ‘goodies’ and the breakfast tray is a very nice touch!! Fantastic, the only place to stay in Launie! Thanks and til next time.
Wonderful to see you both and enjoy this wonderful accommodation. Look forward to catching up in Melbourne.
Dear Rebecca & Jack, We have thoroughly enjoyed our stay in your beautiful Magnolia suite – it has been a highlight of our stay in Launceston. Thankyou for sharing your creativity and vision through your wonderful accommodation and attention to detail.
“For mother and daughter the Ballroom experience allowed the creative spirit of the endless dance flow through both of us. We laughed, we talked, we danced, we sang, we pondered of times gone past. The richness and aesthetic environment spoke directly to our spirit, the limbic system opened up stories of past present & future and we danced, we danced in your beautiful Ballroom. Good memories are made here.”
Thank you for our beautiful room and lovely breakfast. It was a real treat! We are looking forward to returning and staying longer next time!