Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Rebecca & Jack, What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place and experience comes together beautifully. You made us feel special. Thankyou
Rebecca & Jack What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place & experience comes together beautifully. You made us feel special.
Thankyou for such a wonderful stay! We enjoyed a very relaxing break in beautiful surrounds, and would love to return on our next visit to Launceston. Until then, Angus & Elizabeth.
Very lovely stay and comfortable. Thank you for your welcome.
Thanks Bec and Jack for a lovely relaxing stay. The outdoor bath was just perfect, so relaxing. We really enjoyed the little touches of attention to detail.
This is our third visit to your beautiful Magnolia suite! We feel so lucky to have stumbled across the lovely Hatherley Birrell Collection! This is the most magical, beautiful place. We love looking out at the garden and the beautiful blooming magnolia tree! Watching the sunset from the incredible volcanic rock bath is very special! Thank you for being so accommodating. Such a beautiful peaceful place! Thank you for sharing your accommodation with us. All the little touches and the amazing artwork are just perfect!
Dear Jack and Rebecca Thank you so much for your wonderful hospitality and ongoing support of arts and culture in Tasmania. It’s always a pleasure to catch up with you both and your beautiful girls in this wonderful space you have created.
Gorgeous! Many thanks for lovely breakfast. Perfect location for city break.
Dear Rebecca This haven you have is clearly a stand alone art space. It’s a brilliant idea and stretches the senses so positively. We found this experience very pleasing and a great setting in Launceston which is beautiful. We are going to come back as we are moving to Melbourne, so it’s not far to paradise! Thankyou for this uniqueness.
Thankyou Rebecca for the finale to our week long 25th wedding anniversary celebration exploring the treasures of Tasmania! Magnolia was a magnificent last night experience!! Congratulations on your exquisite accommodation options!! Best wishes and warm regards.