Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
What a stunning creation. Thankyou so much for inviting us to see, experience and enjoy it. The Teahouse made our trip to TAS an inspired one.
We just wanted to let you know how wonderful it was to come and stay at your beautiful property – Teahouse. The layout and design of the rooms allowed for lots of natural light but also total privacy – it seemed like we were not in the middle of town. The breakfast provided was amazing. It was truly a wonderful experience to come and stay – we will most certainly be coming back.
Wonderful memories made here. And in the moment they paused they breathed in deep and opened their eyes to a world forgotten, a slower more enjoyable place. We drove, we drank, we ate, we laughed. We stopped, we relaxed, we appreciated. We loved every minute! What a beautiful haven you have created.
Thankyou for the awesome room – loved the view, loved the quirky touches & loved the food. Thanks for all your immediate and caring attention, a terrific retreat from the real world!
A truly divine place to stay. Thank you Rebecca.
A magnificent stay at Hatherley Birrell Collection. Thank you Rebecca and Jack for your amazing hospitality. The room was wonderful, so comfortable and cozy, absolutely perfect for my stay! I will certainly be visiting again in the very near future. Thank you again!
We had a wonderful stay. So relaxed and tranquil. Love the room – so modern and yet understated. The hot tub was the icing on the cake. Thank you so much.
What a great spot for a wonderful long weekend. We particularly liked the lovely restful gardens & the magnificent tub – just the way to end a busy day exploring the sights and tastes of Launceston. We’ll be back! Thanks for a very inspirational stay.
Wonderful to see you both and enjoy this wonderful accommodation. Look forward to catching up in Melbourne.
Thank you for a wonderful stay at your beautiful sanctuary. Our entire ‘ Tasmanian Adventure’ was capped by our stay in your Ballroom. We hope we can come back for one more visit before we leave Australia next year. Katie & Garry, QLD.