Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Such a beautiful view and room. Apple TV is a great idea. The bathroom is innovative and the spa bath relaxing. The breakfast provisions were yummy. We would definitely recommend this room to our friends and family!
We are not big on writing in guest books, so it’s a testament to HBC that we are driven to on this occasion. Whip-smart development. Brava!
Dear Rebecca & Jack We have thoroughly enjoyed our stay in your beautiful Magnolia suite – it has been a highlight of our stay in Launceston. Thankyou for sharing your creativity and vision through your wonderful accommodation and attention to detail.
Dear Rebecca and Jack, Well done! I love your work. Wishing you all the very best for a happy future in this amazing business.
Thankyou Rebecca! I’m sitting on the balcony as I write this…A beautiful view across Launceston which is full of spring, such a beautiful time of year to enjoy this state. Your Ballroom was beautiful and suited us to a tee! We wish we could have stayed longer to enjoy the beautiful garden. Congratulations for creating an amazing place for us travellers to experience.
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together. Thanks again.
A truly divine place to stay. Thank you Rebecca.
Lovely Stay, thanks so much! A great start to our honeymoon.
In love with the place!!! Thanks so much
Serenity! Thanks so much for a wonderfully appointed room with old world charm and every comfort. Very relaxing and a lovely quiet location. Thoroughly delightful.