Terms and conditions

– the fine print

Our Cancellation Policy:

Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.

Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

All Hatherley Birrell Collection properties are non smoking.

Rebecca & Jack, What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place and experience comes together beautifully. You made us feel special. Thankyou
Susan & Tony

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