Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Rebecca & Jack, What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place and experience comes together beautifully. You made us feel special. Thankyou
We love the concept, and the attention to detail. (especially the underfloor heating in the bathroom) I hope it’s a great success.
Very nice place. My parents 50th Wedding Anniversary. Great way to start the day with your beautiful breakfast provisions. Thankyou.
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together : ) Thanks again.
Hi Rebecca, Thankyou very much for this beautifully designed room. We loved every concept – especially the art. Amazing!!! We have clocked up 1600kms riding around beautiful Tassie on our Harley, so to find this little piece of heaven at the end of our long day was just Great.
What an amazing room! The special touches in the place are just amazing – the bathroom walls, the complimentary port was great, the swivel chairs and the bath and more! Just loved it.
A magnificent stay at Hatherley Birrell Collection. Thank you to Rebecca and Jack for your amazing hospitality. The room was wonderful, so comfortable and cozy, absolutely perfect for my stay! I will certainly be visiting again in the very near future. Thankyou again!
What a lovely surprise when we arrived. We loved the modern, open layout & privacy overlooking the lush garden. Congratulations on your beautiful accommodation and professional service. We look forward to coming back and will recommend it to our friends.
The hot bath on the deck sipping a glass of red, wonderful! Thank you for your hospitality and personal touches, a lovely oasis.
Dear Rebecca & Jack We have thoroughly enjoyed our stay in your beautiful Magnolia suite – it has been a highlight of our stay in Launceston. Thankyou for sharing your creativity and vision through your wonderful accommodation and attention to detail.