Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Loved it all, including Puss and Mink. Thanks for the wonderful experience.
what can we say?? We had a very special and wonderful stay. Thank you so much
Thankyou for such a wonderful stay! We enjoyed a very relaxing break in beautiful surrounds, and would love to return on our next visit to Launceston.
A perfect weekend! The room is beautiful & who wouldn’t love an outdoor bath under the stars? We will definitely be back.
We thoroughly enjoyed staying in the Magnolia room. It’s such a beautiful, elegant and inspirational place to stay. We loved the attention to detail and everything is well appointed. The volcanic bath was a fantastic place to unwind after a day of wine tasting and running (in that order!) The breakfast was divine and we enjoyed it watching over the garden and awe-inspiring decor inside. We would love to come back soon and do it all again. We love Launceston and Tassie! All the best in the future.
A magnificent stay at Hatherley Birrell Collection. Thank you Rebecca and Jack for your amazing hospitality. The room was wonderful, so comfortable and cozy, absolutely perfect for my stay! I will certainly be visiting again in the very near future. Thank you again!
Thankyou so much for a wonderful stay in the Ballroom. It is a beautiful suite and the attention to detail was impeccable. Thank you for the tour. Breakfast was amazing!! Thanks again, we will be sure to return.
This is our third visit to your beautiful Magnolia suite! We feel so lucky to have stumbled across the lovely Hatherley Birrell Collection! This is the most magical, beautiful place. We love looking out at the garden and the beautiful blooming magnolia tree! Watching the sunset from the incredible volcanic rock bath is very special! Thank you for being so accommodating. Such a beautiful peaceful place! Thank you for sharing your accommodation with us. All the little touches and the amazing artwork are just perfect!
Thank you for 3 wonderful days and nights to reconnect with each other. 37 years later and I still ‘like him’ – a lot. Your home is magnificent, Thank you for sharing.
Rebecca, Magnolia was a great place to spend our honeymoon! The outdoor bath was an awesome experience, along with the night skylight!! Hope to visit again in the future.