Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
A lovely interlude – enjoyed the serenity and comfort very much – thank you for the care and thought you have put into providing this place
Thankyou so much for a wonderful stay in the Ballroom. It is a beautiful suite and the attention to detail was impeccable. Thank you for the tour. Breakfast was amazing!! Thanks again, we will be sure to return.
A great overnight getaway in my own hometown! Thanks for a wonderful stay. Just what was needed to complete the Babymoon.
Thank you. Fantastic room and surroundings. Very relaxing and quiet. Great facilities available in room and information supplied. First class stay.
Such a beautiful view and room. Apple TV is a great idea. The bathroom is innovative and the spa bath relaxing. The breakfast provisions were yummy. We would definitely recommend this room to our friends and family!
We both enjoyed our stay in this beautiful room, we felt a million miles away. We’ll be back!
Had a lovely time once more….Loved it here…till next time!
Wonderful memories made here. And in the moment they paused they breathed in deep and opened their eyes to a world forgotten, a slower more enjoyable place. We drove, we drank, we ate, we laughed. We stopped, we relaxed, we appreciated. We loved every minute! What a beautiful haven you have created.
We have returned to Hatherley House for our 10 year anniversary and what a lovely room to relax in! We love Tasmania, Launceston and your delightful boutique accommodation. Now to planning our return on our 20th anniversary. Thank you for your wonderful hospitality.
Absolutely wonderful. Loved the trees and just day dreaming. Going away a bit envious and inspired. Just the way good accommodation should be. Thank you.