Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Thank you very much for this delightful room and a restful, relaxing last night in Launceston for us. It is indeed as you describe ‘an immersive experience’ and connected us to the marvellous heritage in the streets beyond. It was so nice to have a delicious breakfast from the comfort of the room. Thanks again.
What an amazing start to our Tasmania trip! Perfect! The rest of the place has a lot to live up to!
A beautiful beginning to our honeymoon. I love coming home to Tassie. Your beautiful property absolutely showcases what Tassie does best! Stunning. Quality. Unique. Lots of love.
Bec, the Teahouse is stunning! You have created a space inspired by beauty and a love of special things. You shine through each and every detail here. That is evident. Thankyou for your beautiful hospitality and generous warm welcome. I will be telling everyone to come to Launceston!
Everything is lovely here. Lovely and quiet and special stay. Thank you.
Thankyou for the awesome room – loved the view, loved the quirky touches & loved the food. Thanks for all your immediate and caring attention, a terrific retreat from the real world!
Rebecca & Jack, We enjoyed our three nights in ‘Magnolia’. It has been the perfect was to finish our walking on the Bay of Fires. We loved and enjoyed the outdoor bath!
We have been completely blown away! What a beautiful spot! The views and the bath are incredible and of course the port. Thank you !
What a lovely surprise when we arrived. We loved the modern, open layout & privacy overlooking the lush garden. Congratulations on your beautiful accommodation and professional service. We look forward to coming back and will recommend it to our friends.
In your beautiful Ballroom I had a little fantasy. I dreamt of wonder, past memories, things that made me laugh and people who made me cry. In the morning when I woke the music of a distant choir sang to me like angels floating above the convent. Thankyou for your Ballroom of Love.”