Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Why are there two different addresses?
We have two locations.
At 43 High Street:
The Ballroom, la petite chambre Matisse, Magnolia Garden Pavilion, The Muse Garden Pavilion
At 106 Tamar Street:
Teahouse City Apartment
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Both sites have off street parking available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, all the Hatherley Birrell Collection properties are non smoking.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
What a pleasant surprise! I have been coming to Launceston for work for many years and wish I had discovered this establishment before. Can’t wait to return. My hubby may even get a an invite next time.
We were delighted we chose to stay here!
Lovely Stay, thanks so much! A great start to our honeymoon.
It was great to stay at The Muse. Had a fantastic nights sleep followed by a nice breakfast to set us up well for a hike at Cradle Mountain. We had an awesome dinner at Geronimo’s.
What a wonderful way to spend our last night in Tasmania. Total relaxation!
A wonderful place! Many thanks
Thankyou so much Rebecca & Jack for the privilege of staying in your truly beautiful boutique accommodation. So very peaceful and the best nights sleep we’ve both had. Breakfast was sublime We can’t wait to share our experiences we’ve had here in Launceston. We’ll be back.
We just wanted to let you know how wonderful it was to come and stay at your beautiful property – Teahouse. The layout and design of the rooms allowed for lots of natural light but also total privacy – it seemed like we were not in the middle of town. The breakfast provided was amazing. It was truly a wonderful experience to come and stay – we will most certainly be coming back.
Gorgeous! Many thanks for lovely breakfast. Perfect location for city break.
Thankyou so much for everything! The Muse was perfect for our first night in Tasmania. Definitely made us feel very beautiful. The food was fantastic. The bath was very romantic! and the surrounding very soothing. We will be back again.