Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Dear Rebecca & Jack, You have created a unique getaway spot. The gardens are peaceful and perfect. The bathroom and outside tub is a piece of art. The bed and chairs are luxurious. Your dog and especially the cat are stunning beyond words. “Pure Magic”
Absolutely beautiful! Loved our stay! Thank you for the most comfortable stay in a long time.
This is our third visit to your beautiful Magnolia suite! We feel so lucky to have stumbled across the lovely Hatherley Birrell Collection! This is the most magical, beautiful place. We love looking out at the garden and the beautiful blooming magnolia tree! Watching the sunset from the incredible volcanic rock bath is very special! Thank you for being so accommodating. Such a beautiful peaceful place! Thank you for sharing your accommodation with us. All the little touches and the amazing artwork are just perfect!
Rebecca & Jack Wonderfully peaceful setting for recharging batteries. Nice to experience such luxury & lovely art work. Also loved the breakfast left for us. Best we have had on our journey. Thankyou for creating this environment.
Very lovely stay and comfortable. Thank you for your welcome.
Wonderful memories made here. And in the moment they paused they breathed in deep and opened their eyes to a world forgotten, a slower more enjoyable place. We drove, we drank, we ate, we laughed. We stopped, we relaxed, we appreciated. We loved every minute! What a beautiful haven you have created.
We have returned to Hatherley House for our 10 year anniversary and what a lovely room to relax in! We love Tasmania, Launceston and your delightful boutique accommodation. Now to planning our return on our 20th anniversary. Thank you for your wonderful hospitality.
A wonderful place! Many thanks
The hot bath on the deck sipping a glass of red, wonderful! Thank you for your hospitality and personal touches, a lovely oasis.
We are not big on writing in guest books, so it’s a testament to HBC that we are driven to on this occasion. Whip-smart development. Brava!