Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Why are there two different addresses?
We have two locations.
At 43 High Street:
The Ballroom, la petite chambre Matisse, Magnolia Garden Pavilion, The Muse Garden Pavilion
At 106 Tamar Street:
Teahouse City Apartment
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Both sites have off street parking available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, all the Hatherley Birrell Collection properties are non smoking.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
In love with the place!!! Thanks so much
It was great to stay at The Muse. Had a fantastic nights sleep followed by a nice breakfast to set us up well for a hike at Cradle Mountain. We had an awesome dinner at Geronimo’s.
Thankyou Rebecca, We’re in love with your beautifully detailed Teahouse Apartment and sad to leave.
Thanks for having us. Nice and comfy! Cheers, Matt and Cindy.
Serenity! Thanks so much for a wonderfully appointed room with old world charm and every comfort. Very relaxing and a lovely quiet location. Thoroughly delightful.
We just wanted to let you know how wonderful it was to come and stay at your beautiful property – Teahouse. The layout and design of the rooms allowed for lots of natural light but also total privacy – it seemed like we were not in the middle of town. The breakfast provided was amazing. It was truly a wonderful experience to come and stay – we will most certainly be coming back.
Thank you for a glorious stay – wishing it could have been longer
A beautiful beginning to our honeymoon. I love coming home to Tassie. Your beautiful property absolutely showcases what Tassie does best! Stunning. Quality. Unique. Lots of love.
A magnificent stay at Hatherley Birrell Collection. Thank you to Rebecca and Jack for your amazing hospitality. The room was wonderful, so comfortable and cozy, absolutely perfect for my stay! I will certainly be visiting again in the very near future. Thankyou again!
Dear Rebecca and Jack, Well done! I love your work. Wishing you all the very best for a happy future in this amazing business.