Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Why are there two different addresses?
We have two locations.
At 43 High Street:
The Ballroom, la petite chambre Matisse, Magnolia Garden Pavilion, The Muse Garden Pavilion
At 106 Tamar Street:
Teahouse City Apartment
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Both sites have off street parking available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, all the Hatherley Birrell Collection properties are non smoking.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Tres Chic! Thankyou for this beautiful room. The lovely balcony, the wonderful view and the attention to detail. Its one of our favourite places and we will definitely be back!
An amazingly relaxing night and a perfect spot to explore launceston. Will definitely recommend to friends and family.
A delightful room and even better hospitality! Love the bathroom, wish I could have used it more! Thanks Rebecca!
Rebecca & Jack What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place & experience comes together beautifully. You made us feel special.
Love the stone tub and the port, it was an awesome experience, totally unexpected, will highly recommend to other friends. Our best hotel so far.
What a delicious way to spend the first two nights of our honeymoon. Thank you so much for the yummy bubbles and gorgeous brekki! From a designer and a builder we are more than impressed with the architecture, design and all the attention to detail. So glad we found this beautiful spot to stay and will definitely return.
Gorgeous! Many thanks for lovely breakfast. Perfect location for city break.
Thank you for 3 wonderful days and nights to reconnect with each other. 37 years later and I still ‘like him’ – a lot. Your home is magnificent, Thank you for sharing.
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together : ) Thanks again.
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together. Thanks again.