Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Thank you all for giving me a magical experience for my first night in Tasmania. You really are fantastic at what you do. The Art, design, feeling and hospitality here made for an unforgettable beginning to what i’m sure is now a full blown love affair with this state. Tess, Adelaide.
Thank you very much for this delightful room and a restful, relaxing last night in Launceston for us. It is indeed as you describe ‘an immersive experience’ and connected us to the marvellous heritage in the streets beyond. It was so nice to have a delicious breakfast from the comfort of the room. Thanks again.
Absolutely beautiful! Loved our stay! Thank you for the most comfortable stay in a long time.
Thank you for a beautiful stay! There is no luxury in life greater than bathing under the stars xx
We love the concept, and the attention to detail. (especially the underfloor heating in the bathroom) I hope it’s a great success.
A wonderful place – thank you.
Rebecca & Jack What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place & experience comes together beautifully. You made us feel special.
A magnificent stay at Hatherley Birrell Collection. Thank you Rebecca and Jack for your amazing hospitality. The room was wonderful, so comfortable and cozy, absolutely perfect for my stay! I will certainly be visiting again in the very near future. Thank you again!
What a stunning place to begin with – and you’ve made it spectacular!
Fantastic space & facilities – pity we couldn’t stay longer – hopefully we’ll be back someday!