Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Such a wonderful, sumptuous room we listened to Bob Dylan and drank in the atmosphere. The underfloor heating and spa bath are all the simple things that keep a wife happy on her travels. We will never forget where we spent our one year wedding anniversary.
We are not big on writing in guest books, so it’s a testament to HBC that we are driven to on this occasion. Whip-smart development. Brava!
Having stayed in your absolutely beautiful Teahouse in Tamar St earlier this year, I knew the Magnolia wouldn’t disappoint. Thank you we had a wonderful stay here, especially loved the delicious breakfast.
A most wonderful experience! This place is indeed perfect for two and so comfortable and convenient. The bathroom design is fantastic. We played records, watched the apple TV, lolled in the comfy bed with cups of tea and strolled in the gardens, delighted in the breakfast and had the best sleep ever. Thank you for having such great ideas for accommodation and hospitality. We would love to come back and stay in all the pieces of the collection.
We were delighted we chose to stay here!
Wow what a beautiful room. We loved it so much! Thank you for making our wedding night so special.
Wow! Thankyou! It’s secluded and beautifully decorated – apple TV great addition!
Thankyou Rebecca, We’re in love with your beautifully detailed Teahouse Apartment and sad to leave.
Thankyou for the awesome room – loved the view, loved the quirky touches & loved the food. Thanks for all your immediate and caring attention, a terrific retreat from the real world!
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together : ) Thanks again.