Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Very lovely stay and comfortable. Thank you for your welcome.
Thank you for a gorgeous stay down here in Launceston – an absolutely stunning room! Much love.
Thank you for your hospitality. What a beautiful room! I wish we had more time to enjoy it. Such a great find! The view from our room was beautiful, loved the grounds! Love everything about this place. Deb & Rod.
We love the concept, and the attention to detail. (especially the underfloor heating in the bathroom) I hope it’s a great success.
We thoroughly enjoyed staying in the Magnolia room. It’s such a beautiful, elegant and inspirational place to stay. We loved the attention to detail and everything is well appointed. The volcanic bath was a fantastic place to unwind after a day of wine tasting and running (in that order!) The breakfast was divine and we enjoyed it watching over the garden and awe-inspiring decor inside. We would love to come back soon and do it all again. We love Launceston and Tassie! All the best in the future.
A. Hobart MONA and Taste of Tasmania B. Wineglass bay C. Bay of Fires D. Bridestowe Lavender Farm …and last but not least Heavenly Birrell Collection!!!
Absolutely beautiful accommodation. We will be back to visit again. Thank you.
Lovely Stay, thanks so much! A great start to our honeymoon.
Tres Chic! Thankyou for this beautiful room. The lovely balcony, the wonderful view and the attention to detail. Its one of our favourite places and we will definitely be back!
Absolutely wonderful. Loved the trees and just day dreaming. Going away a bit envious and inspired. Just the way good accommodation should be. Thank you.