Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Thankyou for such a wonderful stay! From the outdoor bath under the stars, the quirky art decoration, comfort and stunning sunrise over the garden, the place had a magical feel, good effect and was most enjoyable! Lovely breakfast, and lovely touch to have a roof window over the bed to look at the stars! A truly special place filled with character and to be highly recommended!
Amazing! Thanking you for a wonderful experience. Beautiful room, beautiful food. Thanks for the small touches – made celebrating our 10 year wedding anniversary extra special.
A lovely place to start our honeymoon in Tasmania. This room provided us with such joy as we were never bored with looking at the furnishings and fixtures. Such attention to detail pleased us very much. A relaxing and comfortable stay. Many thanks for the special gift on arrival, it has made our stay that much more wonderful. We are excited for the next time, we believe this to be a jewel in Australia’s accommodation scene. Thank you all very much PS the heated floor was a great touch!
A delightful room and even better hospitality! Love the bathroom, wish I could have used it more! Thanks Rebecca!
It was great to stay at The Muse. Had a fantastic nights sleep followed by a nice breakfast to set us up well for a hike at Cradle Mountain. We had an awesome dinner at Geronimo’s.
Dear Jack and Rebecca Thank you so much for your wonderful hospitality and ongoing support of arts and culture in Tasmania. It’s always a pleasure to catch up with you both and your beautiful girls in this wonderful space you have created.
Thankyou so much Rebecca & Jack for the privilege of staying in your truly beautiful boutique accommodation. So very peaceful and the best nights sleep we’ve both had. Breakfast was sublime We can’t wait to share our experiences we’ve had here in Launceston. We’ll be back.
Thank you so much for sharing your beautiful property with us. We loved everything!
We had a fantastic stay here the past 3 days, thank you very much. The beautiful room & very peaceful surrounds ensured we had the relaxing trip we were wanting. The added touches of the fresh fruit and easter eggs was a small token which was very much appreciated. We look forward to staying here on our next trip. Thanks again.
What a lovely surprise when we arrived. We loved the modern, open layout & privacy overlooking the lush garden. Congratulations on your beautiful accommodation and professional service. We look forward to coming back and will recommend it to our friends.