Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 7 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 7 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Dear Rebecca & Jack We have thoroughly enjoyed our stay in your beautiful Magnolia suite – it has been a highlight of our stay in Launceston. Thankyou for sharing your creativity and vision through your wonderful accommodation and attention to detail.
What an incredible hideaway you have created. We are in love & will be back!
Dear Rebecca & Jack, Thankyou for this most wonderful stay. After a whirlwind trip from Hobart via Freycinet and St Helens, it was so nice to wake up every morning with this beautiful view. It has been such relaxing end to our stay and we will be sure to recommend you to others when staying in Launceston. Hopefully we will be back soon. PS the breakfasts were great! We really enjoyed them.
Bec, the Teahouse is stunning! You have created a space inspired by beauty and a love of special things. You shine through each and every detail here. That is evident. Thankyou for your beautiful hospitality and generous warm welcome. I will be telling everyone to come to Launceston!
A truly divine place to stay. Thankyou Rebecca
Thank you for a wonderful stay at your beautiful sanctuary. Our entire ‘ Tasmanian Adventure’ was capped by our stay in your Ballroom. We hope we can come back for one more visit before we leave Australia next year. Katie & Garry, QLD.
Hi Rebecca Thankyou for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together : ) Thanks again.
Dear Rebecca, Thanks for having us and the property is such a lovely and elegant one. Divine and wonderful design and decor that inspired me. Hope to visit again in the near future!
We have returned to Hatherley House for our 10 year anniversary and what a lovely room to relax in! We love Tasmania, Launceston and your delightful boutique accommodation. Now to planning our return on our 20th anniversary. Thank you for your wonderful hospitality.
Thank you so much for sharing your beautiful property with us. We loved everything!