Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
A. Hobart MONA and Taste of Tasmania B. Wineglass bay C. Bay of Fires D. Bridestowe Lavender Farm …and last but not least Heavenly Birrell Collection!!!
We love the concept, and the attention to detail. (especially the underfloor heating in the bathroom) I hope it’s a great success.
We absolutely loved this place. Luxury at it’s finest. So beautiful!
We both enjoyed our stay in this beautiful room, we felt a million miles away. We’ll be back!
A fantastic overnight for a local pair – indulgent – bath on a frosty night. Loved the LP selection!
Bec, the Teahouse is stunning! You have created a space inspired by beauty and a love of special things. You shine through each and every detail here. That is evident. Thankyou for your beautiful hospitality and generous warm welcome. I will be telling everyone to come to Launceston!
Dear Rebecca & Jack, You have created a unique getaway spot. The gardens are peaceful and perfect. The bathroom and outside tub is a piece of art. The bed and chairs are luxurious. Your dog and especially the cat are stunning beyond words. “Pure Magic”
An amazingly beautiful place to stay. Thank you.
Rebecca & Jack, Sensational! Enjoyed snuggling up in the comfy bed and enjoying the beautiful views! Your dog and cat complemented the artwork, love the magnolia flower doors. We came to watch our team – Fremantle vs Hawthorn, they lost but we feel like winners! A long way from Perth but would love to come back.
Beautiful place to relax and enjoy with my partner. Thank you, we will be back!