Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 7 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 7 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
Thankyou for such a wonderful stay! We enjoyed a very relaxing break in beautiful surrounds, and would love to return on our next visit to Launceston.
Absolutely beautiful accommodation. We will be back to visit again. Thank you.
Thanks Bec and Jack for a lovely relaxing stay. The outdoor bath was just perfect, so relaxing. We really enjoyed the little touches of attention to detail.
WOW, what can we say about our stay? We had the most relaxing stay. Enjoyed the quiet and luxury of the property. Also wished we had more days to see this beautiful state.
We were delighted we chose to stay here!
We had a fantastic stay here the past 3 days, thank you very much. The beautiful room and very peaceful surrounds ensured we had the relaxing trip we were wanting. The added touch of the fresh fruit and easter eggs was a small token which was very much appreciated!! We look forward to staying here again on our next trip. Thanks again.
Thanks so much Rebecca and Jack for your wonderful hospitality. I absolutely love this place and what you have created here. All the very best. Dave
Thank you for a wonderful stay at your beautiful sanctuary. Our entire ‘ Tasmanian Adventure’ was capped by our stay in your Ballroom. We hope we can come back for one more visit before we leave Australia next year. Katie & Garry, QLD.
Tres Chic! Thankyou for the beautiful room, the lovely balcony, the wonderful view and the attention to detail. It’s one of our favourite places and we will definitely be back!
What an incredible hideaway you have created. We are in love & will be back!