Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
WOW, what can we say about our stay? We had the most relaxing stay. Enjoyed the quiet and luxury of the property. Also wished we had more days to see this beautiful state.
We absolutely loved this place. Luxury at it’s finest. So beautiful!
Thank you for a lovely stay in a beautiful house. – very peaceful – relaxing – attractive beautiful surrounds – fantastic attention to detail in the garden – breakfast inclusions were a real treat We absolutely loved our stay, will definitely return. Thank you.
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together. Thanks again.
Bec, the Teahouse is stunning! You have created a space inspired by beauty and a love of special things. You shine through each and every detail here. That is evident. Thankyou for your beautiful hospitality and generous warm welcome. I will be telling everyone to come to Launceston!
Thankyou so much Rebecca & Jack for the privilege of staying in your truly beautiful boutique accommodation. So very peaceful & the nbest night sleep we’ve both had. Breakfast was sublime. We can’t wait to share our experiences we’ve had here in Launceston. We’ll be back.
Hi Rebecca, Thankyou very much for this beautifully designed room. We loved every concept – especially the art. Amazing!!! We have clocked up 1600kms riding around beautiful Tassie on our Harley, so to find this little piece of heaven at the end of our long day was just Great.
Thankyou for such a wonderful stay! We enjoyed a very relaxing break in beautiful surrounds, and would love to return on our next visit to Launceston. Until then, Angus & Elizabeth.
Thank you very much for this delightful room and a restful, relaxing last night in Launceston for us. It is indeed as you describe ‘an immersive experience’ and connected us to the marvellous heritage in the streets beyond. It was so nice to have a delicious breakfast from the comfort of the room. Thanks again.
A beautiful place to stay on the last night of our honeymoon. Thank you.